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If you're having trouble please contact our Customer Service Experts:

Canada & USA: 1.800.208.0521
Monday to Friday, 9am to 9pm ET

Checkout Questions?

Call 1-800-208-0521 or 1-972-265-4120 outside Canada
Or email

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You can return your online purchase at a Roots store or by sending it back to us

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We guarantee our shopping experience and personal data is safe and secure by using leading data encryption solutions. We also never share your personal data